Frequently Asked Questions
Find comprehensive answers regarding membership access, course delivery, billing, and refunds.
What currency are the plans billed in?
All prices are listed and billed in British Pounds (GBP £). If your card is issued in another currency, your bank will convert the payment using the prevailing exchange rate.
What are the pricing options available?
We offer four clear options: Foundation Track at £49.99, Accelerated Fluency at £99.99, Executive & Business at £499.99, and VIP Mentorship & Immersion at £999.99.
What is your refund policy?
We offer a 14-day satisfaction money-back guarantee. If you are not satisfied with the learning materials within 14 days of your purchase, contact us at support@learnen.online for a prompt refund.
Can I access courses on mobile, tablet, and desktop?
Yes! Learnen is fully responsive and runs smoothly across any modern smartphone, tablet, laptop, or desktop browser.
Do I receive a certificate upon completion?
Yes, learners receive a verified, shareable digital Certificate of Completion reflecting the achieved CEFR language proficiency benchmark.
How can I contact support?
You can reach us anytime by emailing support@learnen.online or calling (701) 483-7135 during business hours (Monday – Friday, 9:00 AM – 6:00 PM CST).
Still have questions?
Our dedicated customer support team is on standby to assist you with any questions or account inquiries.
Contact Support Team